We’ve all been there: you’re shopping for something online but the delivery time is too long. You don’t have time to drive to the store, so you’re left with a problem. Whether it’s laundry detergent or underwear, you need whatever it is fast.
Enter same-day shipping and delivery, two services that are changing the ecosystem of eCommerce shipping.
Since Amazon first introduced same day shipping and delivery, it’s evolved from a “nice to have” to a requirement by many shoppers. It’s not just for large companies anymore, either. In fact, more and more small businesses are being put on the map because they offer same day shipping and delivery.
What is same-day shipping and delivery?
Same-day shipping is when the customer’s purchase is shipped the same day it is bought. This does not guarantee same-day delivery.
Same-day delivery guarantees that the item will be both purchased, shipped, and delivered all within the same day.
While often used interchangeably, there is a massive difference between the two. Same day delivery guarantees same-day shipping. However, same-day shipping does not guarantee same-day delivery.
Obviously the sooner the purchased item arrives, the better, and both same-day shipping and same-day delivery are important for impressing a customer, especially when used together. If an item isn’t shipped the same day it is bought, you risk a full day delay in delivery time. If your item doesn’t arrive the day it was expected to arrive, even if given ample warning that the date is an estimate, your customer will be upset.
How does it work?
At Raven Force Couriers, we stock your eCommerce products at our warehouses. When an item is purchased, we ship it to them the same day. We work with a network of fleet operators and professional drivers that take photos of your delivery throughout the process to keep it tracked throughout the fulfillment shipping operation. There is a visual record at each stage. No matter where someone is in Greater Vancouver or Vancouver Island, we are a fast and reliable eCommerce fulfillment service offering same-day shipping and same-day delivery.
Same-day delivery can change the trajectory of your business:
- 81% of Canadians said they would be incentivized to shop more during peak shopping seasons if same-day shipping was an option.
- 64% of millennials are more likely to make a purchase if same-day delivery is an option.
- 61% of consumers would pay more for same-day delivery.
- Holiday shoppers are 78% more likely to purchase an item that offers same-day delivery.
- Consumers say that eCommerce companies only meet their shipping expectations 50% of the time.
Overall, consumers are increasingly impatient with the delivery time for their orders. This was also amplified after the shipping disaster we saw during 2020 and 2021 with orders taking weeks to months to arrive. Customers seek security and speed, and same-day shipping and delivery offers exactly that.
Who else offers same-day delivery aside from Amazon?
Customers love Amazon for their free two-day shipping, but who else offers quick delivery?
1. Target
Target started as a brick-and-mortar store, but after acquiring Shipt, they began offering same day delivery 7 days a week (minus certain holidays).
2. UberEats
UberEats has been offering same day grocery delivery since July 2020 and has had wild success with that, inspiring plenty of spin-offs such as Tiggy, InstaCart, DoorDash, and a variety of grocery stores offering the same, such as Save-On-Foods.
3. Walmart
Inspired by Target, Walmart has been offering same-day delivery since the pandemic, too.
4. Best Buy
Ahead of the curve, Best Buy started offering same day delivery back in 2015! Orders are required to be placed before 4pm (or 3pm on Sundays) and items are delivered within the day.
Moving forwards
Same-day delivery is no longer an option made only accessible by large company giants, it’s an option for small and mid-size businesses operating through Amazon now, too. In fact, if your business wants to stay relevant, it’s important to be aware of the change in customer expectation and adapt accordingly. If you’re looking for a local same-day delivery provider, warehouse, and inventory management system, you’ve come to the right place. For quotes and scheduling deliveries, feel free to contact us from our website and speak with one of our agents. We look forward to working with you!