If you’re like most business owners, you probably have your hands full running your company. Between managing inventory, hiring new employees and handling customer service questions, it can be hard to find time for the last mile of logistics. Fortunately for you, outsourcing your e-commerce fulfillment will give you more time to focus on growing your business while also ensuring that orders are picked up and delivered as quickly as possible—which is especially important during the busy holiday season!
If you are a company that needs help with inventory management and delivery expectations all year long, but especially during the busy holiday season, we’re here to help.
Raven Force Courier provides e-commerce order fulfillment services that can handle every stage of your supply chain: from receiving an order to picking and packing it, to shipping it out safely. We know that this is a critical time for companies looking to boost their business growth while maintaining standards in quality control and customer service. So let us take care of your fulfillment needs so you can focus on growing your business!
In order to avoid these costly problems, many retailers opt for outsourcing their warehouse operations so they can focus on what matters most: growing their business by providing stellar customer service while saving money through cost-effective supply chain management practices.
While some business owners may try to handle their own last-mile logistics for e-commerce, there are several reasons why professional third-party logistics (3PL) makes sense, especially around the holidays. Below are our top reasons you should consider outsourcing your e-commerce fulfillment this season.
1. Increased Speed and Efficiency
One of the biggest advantages of outsourcing is increased speed and efficiency. From locating inventory to printing shipping labels, we have the resources to do it faster than most companies can in-house. Our streamlined systems allow us to process orders more quickly than if they were being completed by your employees, allowing you to get products into customers’ hands and on their doorsteps as soon as possible.
2. Increased Flexibility
Outsourcing your e-commerce fulfillment to a third party provides you with increased flexibility and allows you to focus on your business at the busiest time of year. You can focus on your customers, brand, product, and team.
3. Reduced Costs
Outsourcing for the holidays is an investment, not a cost. It’s a smart move that can reduce or eliminate:
- Hiring and training new employees
- Setting up a dedicated fulfillment centre
- Paying for utilities
4. Increased Accuracy
There are few things more important than accuracy when it comes to e-commerce fulfillment. E-commerce fulfillment is a complex process that requires specialized software and systems to manage the process. Without these tools, it’s easy for mistakes to be made that result in lost sales and unhappy customers. Raven Force Courier has technology and systems that ensure accuracy from start to finish. No matter how many orders you have coming in or how large your company grows.
5. Better Customer Service
As an e-commerce business, customer service is a top priority. It’s something that can make or break your company—and we all know how important it is to have happy customers! However, it can be difficult for small companies to manage such a large workload as they are constantly working on new products and improving their websites. If you’re struggling with keeping up with your customer service, outsourcing may be the solution for you!
By outsourcing this part of your business to a third party, you’ll save yourself time and energy. So you can focus on other areas of growth like marketing or product development instead. Outsourcing also frees up your internal team so that they can work on other projects instead of having them focus solely on answering messages from potential customers who have questions about their orders.
If you’re looking to have your e-commerce fulfillment outsourced during the holiday season, look no further than Raven Force Courier. We are equipped to help businesses of all sizes manage inventory and meet delivery expectations all year long. But especially during the busy holiday season.